What is the Widget?

The Widget is the embeddable support experience that brings your Chatbyte agent into your product. It runs in your UI, connects to a published agent, and gives you frontend controls like open(), close(), and identify().

When to use the Widget

• You want an in‑app assistant for your users.
• You need a branded chat surface with your agent’s knowledge.
• You want to identify logged‑in users with JWTs.

What the Widget does

• Loads a published agent by ID.
• Displays the widget UI on your site.
• Lets you control behavior from your frontend.

What the Widget doesn’t do

• It doesn’t replace your agent configuration.
• It doesn’t manage authentication for you (you still sign JWTs server‑side).